FAQ

What is TRADEBOLLYWEAR?

TRADEBOLLYWEAR is a self-service (do-it-yourself) online marketplace that makes it truly easy to shop and sell your pre-loved  Indian ethnic apparel, for women, men and children of all ages. The marketplace is made up of individuals like you, who are looking for a simple, secure, user-driven portal that allows them to pursue Indian fashion affordably.

How is TRADEBOLLYWEAR different from other online marketplaces?

TRADEBOLLYWEAR automates securely the whole process of buying and selling gently-used Indian clothing online. Many of us love to wear new styles to each of the major events in our lives, but it’s not a luxury we can all afford.  TRADEBOLLYWEAR allows you to buy like-new items at a fraction of the retail cost.

As a seller, you can list your items for sale in a few minutes. When your item sells, you ship the item and provide the order-tracking number in the system. When the products are received by the buyer, you get paid directly to your PayPal account on file. You must read our T&C before listing products for sale.

As a buyer, you can browse this growing marketplace of thousands of like-new items and save up to 80% or more off the retail prices. Before purchasing, we encourage you to thoroughly review photos, description, condition, and contact the seller with any questions about this item. You must read our T&C before making a purchase.

Do I have to create an account?

Yes, to sell, you must create a Seller Account first.  Just click here and it will take less than a minute to create a seller account. Creating a Seller Account is totally free.

Is TRADEBOLLYWEAR currently available outside the United States?

You may buy or sell from any country that you are located in. However, do keep in mind the following:

  • If you are selling, your products must be priced in US Dollars and your shipping charges and conditions to USA, Canada and the rest of the world should be clearly stated.
  • If you are buying, you will be charged in US Dollars and you must take note of the shipping policy of the seller.

What if I get asked to take a transaction outside of TRADEBOLLYWEAR?

A buyer or seller may receive an offer to conduct a transaction through means other than the TRADEBOLLYWEAR checkout page.  This is against TRADEBOLLYWEAR’s Terms and Conditions and users that violate this policy are at risk for permanent account termination. If you receive an offer to buy or sell or outside of TRADEBOLLYWEAR, please report to us by emailing tradebollywear@gmail.com

How do I edit my account information?

Login to your account, from the drop down menu click on My Account -> User Profile, where you can edit your profile, contact information and more.

How do I edit an item that I listed?

Login to your account, from the drop down menu click on My Account -> Sell Items then click Edit on the item you want to edit.

What if the item I received was not as described?

After an item has been received we allow 24 hours for the new owner to inspect the item. If the buyer notes a discrepancy between the stated condition and the received item please do the following:

Contact the Seller:  All disputes should first be directed to the seller and explain why the item you received was not as described. Also, copy your email to tradebollywear@gmail.com.

Remember, TRADEBOLLYWEAR.com is only a marketplace to shop and sell.  As such we are not responsible for any member’s actions.  If you cannot reach an agreeable solution, we will do everything to help to resolve the dispute. We can ask the buyer to ship back the item to our headquarters, if needed for further inspection. Please read our T&C for more on this.

What if I don’t receive an item?

Contact the seller and ask when you can expect delivery of your item.  You can also ask the seller to provide you the shipping tracking information. If you don’t hear back from the seller for your inquiries within three days, please contact us at tradebollywear@gmail.com.

Is my information secure?

Yes. Your privacy and security are important to us. TradeBollyWear runs on the industry-leading Shopify ecommerce platform with 256-bit SSL encryption. Please read our Privacy Policy for a complete description of how we treat confidential information. Our secure online checkout system is provided by Shopify.